Zambia Institute of Banking & Financial Services

RETAIL BANKING PROFESSIONAL CERTIFICATION PROGRAMME- 6 MONTHS – JANUARY 2025 INTAKE (Enrol for April & June 2025 Exams)

Retail Banking has many advantages, including, but not limited to the fact that it increases the overall business of the banks/ financial institutions and also helps in improving the brand image of the financial institution because a customer is more likely to remember a brand when he/she uses it himself/herself rather than just seeing it in newspapers or television advertisements.
 
Therefore, the Certification Programme in Retail Banking is aimed at imparting superior financial services knowledge and skills that will enable a professional to serve their retail customers more effectively and efficiently, with a sense of high-quality customer service.
 
Enroll today for the Post Graduate Certificate in Retail Banking for either April or June 2025 examinations
 
CONTACT DETAILS:
Tel/cell: 0211 237281, 0977141342 & 0977711037
Email: marketing@zibfs.com, reception@zibfs.com, education@zibfs.com
Website: www.zibfs.com
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