INTRODUCTION
The Post-Graduate Certificate in Retail Banking (PGCRBTM) is a solid specialised professional qualification in Retail Banking. The programme delivery methodology is self- study.
COURSE OBJECTIVES
• To facilitate study of theory and practice of retail banking.
• To test and certify attainment of competence in the practice of retail banking.
• To collect, analyse and provide information needed by professionals in banking and financial services.
• To promote continuous professional development the field of retail banking.
BRIEF COURSE OUTLINE
The brief course outline for the Post Graduate Certificate in Retail Banking is shown below. Please note that the study material provided covers the modules in greater depth.
MODULE A: Retail Banking
MODULE B: Retail Products
MODULE C: Marketing in Retail Banking
MODULE D: Other Issues related to Retail Banking
MODULE E: Additional Reading material on Home Loans
ENTRY REQUIREMENTS
The Post-Graduate Certificate in Retail Banking is open to all serving banking and non-bank financial Institutions professionals with full grade 12 certificates.
Enrollment forms can be obtained from the Zambia Institute of Banking & Financial Services (ZIBFS) Offices in Lusaka.
RECOMMENDED READING
The Institute has prepared comprehensive courseware to facilitate preparation for the examination without intervention of the teacher. It is worth noting that the study material for this programme is also valuable reference material for the day-to-day operations of both banks and non-bank financial institutions employees and are therefore a must have for all career banking & financial services professionals regardless of their level in the organisation.
Candidates are also expected to take note of all the latest developments relating to the subject covered in the syllabus by referring to Financial Papers, Economic Journals, Latest Books and Publications in the subjects concerned, and constantly check the institute’s website (www.zibfs.com) and Facebook page.
EXAMINATIONS
Examinations are conducted every April, June, October and December of the calendar year.
COURSE COMPLETION
The pass mark on the PGCRB is 50%. Upon successful completion of the course, the candidate will be issued with a Post Graduate Certificate in Retail Banking.
