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Victoria Chanda Mumba-Acting CEO

Welcome to the Zambia Institute of Banking and Financial Services Website.

The Institute has undertaken various technical improvements to its IT infrastructure. These improvements include an advanced Student Management System. These improvements have enabled members of the Institute to access a number of services online, such as online membership and examination registration, online access of examination results, online payments, online discussion forums, etc. You are encouraged to download brochures from the downloads section of this website to get more information on the courses and programmes offered by the Institute.

The Institute is also an accredited examination centre for the ACI-Financial Markets Association Examinations. All registrations for ACI Examinations take place via the ACI FMA main website.  You can find the link here: From this site, you can choose which country you would like to take the exam in.  You will then receive a confirmation email.  Within 48 hours, you will receive your invoice and registration confirmation. Otherwise please contact  More information on the ACI examinations can be obtained from the ZIBFS Secretariat.

The Institute is engaged in a number of activities to enhance information sharing in the financial sector. On 18th February 2017, the Institute successfully held its Graduation Ceremony at the New Government Complex in Lusaka, under the theme, "Developing World-Class Professionals". The Institute congratulates all its students who made it to the graduation list and wishes them well in their future endevours. Hon. Prof. Nkandu Luo, MP, Minister of Higher Education officiated at the event as the Guest of Honour.

The Institute wishes to thank all its corporate and individual members, and the general public who attended and/or supported the 2017 Annual Ball (Gala) Dinner which was successfully held at the Hotel Intercontinental on Friday 17th March 2017, under the theme, "Fiscal Fitness through Financial Inclusion". The Institute is also very grateful to the Minister of Finance, Hon Felix Mutati, MP who graced the event as Guest of Honour. Many thanks are also extended to Dr. Denny Kalyala (Governor of the Central Bank of Zambia & Patron of the ZIBFS), and Dr. Tukiya Kankasa Mabula (Deputy Governor-Administration), who attended the Annual Ball, and were both conferred with Honorary Fellowships of the Zambia Institute of Banking & Financial Services. The Annual Ball was well attended several guests, including some very high profile delegates who included, among others, Mr. Cephas Chabu (President of the ZIBFS ), Mr. Charles Mudiwa (Chairman – Bankers Association of Zambia & MD of Stanbic Bank), Council Members of the Institute, and various Bank Chairpersons, Bank Managing Directors, and CEOs of other Institutions. The Institute congratulates Corporate Award recipients at the Annual Ball, who included Cavmont Bank, Standard Chartered Bank and Zambia National Commercial Bank.

On 22nd September 2017, the Institute held its 3rd Banking & Finance Conference at Hotel Intercontinental in Lusaka, under the theme, “Enhancing Financial Inclusion through Digital Financial Services – Implications for Sector Players” The conference was well attended by local and international delegates from both the financial sector and other related sectors. A number of Institutions also exhibited at the Conference including Bank of Zambia, Barclays Bank (Z), Stanbic Bank (Z), NAPSA, ZCAS, and RUFEP, The Institute is also very grateful to the Minister of Finance, Hon Felix Mutati, MP who graced the event as Guest of Honour.


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